Delivery Policy
Fresh to your door - same day
Same Day
Order by 2pm for evening delivery
Island-Wide
All Singapore districts covered
Cold-Chain
Temperature-controlled from orchard to door
Singapore Delivery
We deliver island-wide across Singapore, including HDB estates, condominiums, landed properties, and commercial addresses.
Delivery fees are calculated at checkout based on your location. Free delivery for orders above SGD 120.
Malaysia Delivery
We deliver to selected areas in Peninsular Malaysia. Durians are sourced fresh from Malaysian orchards and delivered with our cold-chain logistics.
- Kuala Lumpur & Selangor - Next day delivery (order by 12pm)
- Penang - Next day delivery (order by 12pm)
- Johor Bahru - Same-day or next-day delivery
Malaysia delivery pricing and availability is confirmed at the time of order. WhatsApp us to enquire.
Our Cold-Chain Process
Quality doesn't stop at the orchard. We maintain temperature and handling standards throughout the entire delivery process:
From Orchard
Durians are harvested at peak ripeness and packed within hours. Our graders inspect every fruit before it leaves.
In Transit
Temperature-controlled vehicles maintain optimal conditions during cross-border and local transit.
Local Hub
Durians rest at our Singapore facility - never in cold storage, always moving to your door.
Last Mile
Our delivery team handles each order personally. No third-party couriers - we care too much about what we sell.
If You're Not Home
We'll contact you before delivery. If you're unable to receive the order:
- We can leave it with a neighbour or building security (at your instruction)
- We can redeliver at an agreed later time slot (subject to availability)
- Failed deliveries due to customer unavailability may incur a redelivery fee
Because durian is highly perishable, please ensure someone is available to receive your order.
Questions about delivery? WhatsApp us at +65 8186 8552 and we'll sort it out.
Frequently Asked Questions
How fast is durian delivery in Singapore?
We offer same-day delivery for orders placed before 2pm - your durians arrive by 8pm the same evening. Orders placed after 2pm are delivered the next day. We deliver island-wide across Singapore including HDB estates, condominiums, landed properties, and commercial addresses. Delivery hours are 12pm to 10pm daily. Free delivery for orders above SGD 120.
Do you deliver durian to Malaysia?
Yes, we deliver to Kuala Lumpur, Selangor, Penang, and Johor Bahru. Malaysian orders placed before 12pm receive next-day delivery. Johor Bahru orders may qualify for same-day delivery depending on your location. Since our durians are sourced directly from Malaysian orchards in Pahang, Penang, and Johor, transit times are short and freshness is guaranteed.
How do you keep durians fresh during delivery?
We use a complete cold-chain process from orchard to door. Durians are harvested at peak ripeness, hand-inspected by our graders, and packed within hours. Temperature-controlled vehicles maintain optimal conditions during transit. Our Singapore hub never uses cold storage - durians are always moving toward your door. Last-mile delivery is handled by our own team, never third-party couriers.
What happens if I'm not home for durian delivery?
We contact you before delivery. If you cannot receive the order, we can leave it with a neighbour or building security at your instruction, or redeliver at an agreed later time slot subject to availability. Failed deliveries due to customer unavailability may incur a redelivery fee. Because durian is highly perishable, please ensure someone is available to receive your order.