Privacy Policy

1. Who We Are

King of Durian (registered business name pending) operates the website kingofdurian.com and related ordering services. Our contact email is hello@kingofdurian.com.

2. Information We Collect

We collect information you voluntarily provide when you:

• Submit our contact or order form (name, phone number, email, delivery address)
• Initiate a WhatsApp conversation with us
• Place an order through our WhatsApp ordering channel

We also collect non-personal browsing data automatically (pages visited, device type, browser) via analytics tools to improve our service.

3. How We Use Your Information

• To process and fulfil your durian orders
• To communicate with you about your order status and delivery
• To respond to enquiries you send us
• To improve our website and services
• To send promotional messages if you have opted in (you may opt out at any time)

4. Cookies

Our website uses essential cookies necessary for site functionality. We may also use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function correctly.

5. Third-Party Services

We use the following third-party services which may process your data:

• WhatsApp - for order communication (Meta's privacy policy applies)
• Google Analytics - for website analytics
• Payment processors - for secure payment handling

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal obligations. Order records are typically retained for 7 years for accounting purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent to marketing communications at any time

To exercise these rights, contact us at hello@kingofdurian.com.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.